Privacy policy
How Y-VOLT Australia collects, uses and discloses your personal information.
Y-VOLT operates this store and website to provide you with a curated shopping experience (the "Services"). Y-VOLT is powered by Shopify, which enables us to provide the Services. This policy describes how we collect, use and disclose your personal information, and we handle it in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). By using the Services, you acknowledge you have read this policy.
Personal information we collect
Depending on how you interact with us, we may collect or process:
- Contact details — name, billing and shipping address, phone and email.
- Financial information — payment card and transaction details (processed securely by our payment providers).
- Account information — username, password, preferences and settings.
- Transaction information — items viewed, added to cart or wishlist, purchased, returned, exchanged or cancelled.
- Communications — information you include when you contact support.
- Device & usage information — device, browser, IP address and how you interact with the Services (including via cookies).
How we use it
- To process orders, deliveries, pre-orders and payments
- To provide support and respond to enquiries
- To secure the Services and prevent fraud
- To improve our site and, where you've opted in, send updates
Sharing
We share information only as needed with trusted providers (such as Shopify, payment processors and couriers) to operate the Services and fulfil your order. We do not sell your personal information.
Security
Payments are handled through Shopify's secure, encrypted checkout. We take reasonable steps to protect your information.
Your rights
You can request access to or correction of your personal information, or ask us to stop sending marketing, by emailing yvoltaus@gmail.com.